Privacy
Policy

Effective Date: 2024

1. Introduction

At EL Cleaning we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Notice outlines the types of personal information we collect, how it is used, and the measures we take to ensure its protection.

2. Information We Collect

We collect personal information when you:

• Visit our website
• Register for an account
• Place an order
• Subscribe to our newsletter
• Contact us with queries

The information collected may include your name, address, email address, phone number, and payment details.

3. Use of Your Information

We use the information we collect to:

• Process your orders
• Manage your account
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations

4. Sharing of Information

Your personal information may be shared with:

• Service providers who assist us in order fulfilment and payment processing
• Law enforcement or government authorities where required by law
• We will never sell your personal information to third parties.

5. Data Security

We implement strong security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and secure data storage.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request the correction of incorrect information
• Request the deletion of your personal information
• Opt-out of receiving marketing communications

7. Cookies

Our website uses cookies to improve user experience, analyse site usage, and guide marketing efforts. You can adjust your browser settings to decline cookies if you prefer.

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The effective date at the top of this page indicates when it was last updated.

9. Contact Us

If you have any questions or concerns about this Privacy Notice or your personal information, please contact us at:

• Email: Info@el-cleaning.com
• Phone: 01543 252301
• Address: EL Group Ltd, Lichfield WS13 8NG

We are dedicated to ensuring your privacy and welcome any questions or suggestions you might have regarding our privacy practices.

Privacy Policy